Legal notice

Pup Couture & Co.
Website: www.pupcoutureandco.com.au
Last updated: 20 September 2026

This Legal Notice applies to the use of the Pup Couture & Co. website, social media content, advertising, product imagery and other digital content published by Pup Couture & Co.

By accessing or using our website, you acknowledge and agree to the information contained in this Legal Notice.

GENERAL INFORMATION

Pup Couture & Co. takes reasonable care to ensure that the information presented on our website is accurate, current and complete.

However, product information, availability, pricing, measurements, colours, specifications, descriptions and other website content may occasionally change or contain minor errors.

We reserve the right to correct errors, update information and modify website content where reasonably necessary and permitted by law.

Nothing on this website constitutes professional, veterinary or medical advice.

PRODUCT IMAGES & REPRESENTATION

We aim to represent our products as accurately as reasonably possible.

However, the appearance of a product may vary slightly due to:

Screen and device settings.
Lighting conditions.
Photography.
Digital image processing.
Manufacturing variations.
Pattern placement.
Product sizing.
The breed, size or body shape of the animal shown.

Decorative props, furniture, backgrounds and styling items shown in product photographs are not included unless specifically stated in the product listing.

Customers should rely on the written product description, measurements, specifications and size guide when making a purchase.

AI-GENERATED & DIGITALLY ENHANCED IMAGERY

Pup Couture & Co. may use artificial intelligence, digital editing, image compositing and other creative technologies in connection with product photography and marketing.

Images appearing on our website, social media channels, advertisements or promotional materials may include:

AI-generated animals or models.
Digitally generated rooms, outdoor settings or backgrounds.
Products digitally placed onto animals or into lifestyle environments.
Digitally enhanced lighting, colours or shadows.
Retouched or enhanced product photography.
Supplier or manufacturer images that have been digitally restyled.
AI-generated decorative or lifestyle elements.

These images are used for illustrative, styling and marketing purposes.

We take reasonable steps to ensure that AI-generated or digitally enhanced imagery does not materially misrepresent the actual product being sold.

However, lifestyle and AI-generated images should not be relied upon to determine precise product size, scale, fit, dimensions, colour or proportions.

Customers should always refer to the applicable product description, measurements and size guide before purchasing.

Nothing in this section limits any rights a customer may have under Australian Consumer Law.

PET SAFETY

Pet owners are responsible for determining whether a product is suitable for their individual pet.

Customers are responsible for ensuring that:

Products are appropriately sized and fitted.
Pets are supervised where appropriate.
Products are regularly inspected for damage or wear.
Damaged products are immediately removed from use.
Products are used only for their intended purpose.
Any care or safety instructions are followed.

No pet accessory, toy, collar, harness, leash or wearable product should be considered indestructible.

Pup Couture & Co. is not responsible for injury, loss or damage arising from incorrect use, incorrect sizing, improper fitting, pet chewing, unauthorised alterations, continued use of a damaged product or failure to follow safety instructions, except where liability cannot legally be excluded.

SIZING DISCLAIMER

Pet sizing varies significantly between breeds and individual animals.

Breed, age or weight alone may not provide an accurate indication of product size.

Customers should measure their pet carefully and refer to the relevant size guide before ordering fitted products such as harnesses, collars, apparel and accessories.

Where there is uncertainty regarding sizing, customers are encouraged to contact Pup Couture & Co. before purchasing.

INTELLECTUAL PROPERTY

Unless otherwise stated, all content displayed on the Pup Couture & Co. website and associated social media channels is owned by, licensed to or used with permission by Pup Couture & Co.

This includes, where applicable:

Business names.
Logos and branding.
Product names.
Collection names.
Photographs.
Product imagery.
Graphics.
Videos.
Written content.
Product descriptions.
Website layouts.
Original designs and patterns.
Digital marketing materials.
AI-generated or digitally created content where rights are held by Pup Couture & Co.

Content must not be copied, reproduced, modified, distributed, published or commercially used without prior written permission.

THIRD-PARTY CONTENT & LINKS

Our website may contain links to third-party websites or use third-party platforms, payment services, delivery providers or other external services.

Pup Couture & Co. does not control and is not responsible for the content, availability, security or privacy practices of independent third-party websites or services.

Accessing external websites is at the user's discretion and may be subject to separate terms and privacy policies.

WEBSITE AVAILABILITY

While we aim to maintain reliable access to our website, we do not guarantee that the website will always be uninterrupted, secure or free from technical issues.

Access may occasionally be affected by:

Maintenance.
Platform updates.
Technical faults.
Hosting issues.
Cybersecurity events.
Internet outages.
Circumstances outside our reasonable control.

We reserve the right to temporarily suspend or modify website functionality where reasonably necessary.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, Pup Couture & Co. is not liable for indirect, incidental or consequential loss arising from the use of our website, reliance on website content or misuse of our products.

Nothing in this Legal Notice excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot legally be excluded under Australian law.

AUSTRALIAN CONSUMER LAW

Nothing contained in this Legal Notice, our Terms of Service, Returns Policy, Shipping Policy or any other Pup Couture & Co. policy is intended to exclude or limit rights available under the Australian Consumer Law.

Where applicable, customers may be entitled to a repair, replacement, refund or other remedy where goods fail to satisfy a consumer guarantee.

CHANGES TO THIS LEGAL NOTICE

Pup Couture & Co. may update this Legal Notice from time to time to reflect changes to our website, products, business practices or legal requirements.

The latest version will be published on our website with the applicable update date.